Rapid Response Guarantee

When you phone the Naked Client Care Hotline after 9am and before 4:03pm (AEST – Australian Eastern Standard Time) and speak with to one of the team, if we’re not able to answer your questions and be of service to you immediately, we guarantee to phone you back … in less than 57 minutes!

Your time is valuable. And we appreciate you calling us! We genuinely want to be of service to you.

If ever a Naked Print team member does not phone you back (or at least try to call you back – obviously we can’t guarantee that you’ll be able to answer when we call you) … in less than 57 minutes, we will pay you One Naked Dollar for each and every minute we are late (up to a maximum of 60 minutes or $60.00 off your next Naked Print order). Please accept this ‘credit’ as an apology for us not being as responsive to you as we aspire to be.

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